YuiGon Privacy Policy

YuiGon Privacy Policy

Last Updated: August 4, 2025

YumeU22 LLC (hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in various functions provided on the smartphone application "YuiGon" (hereinafter referred to as "this Service") as follows.

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined by the Personal Information Protection Act, and refers to information about living individuals that can identify specific individuals through names, email addresses, and other descriptions, as well as information that includes personal identification codes.

Article 2 (Methods of Collecting Personal Information)

  1. The Company asks users to input email addresses, display names, passwords, etc. when registering for use.
  2. In connection with the use of this Service, message content created by users, recipient email addresses, attached files, life-check activity records, app usage history, etc. are automatically collected.
  3. When using paid plans, the Company may receive subscription information and purchase history data from partnering platforms (App Store / Google Play).

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:

  1. To provide and operate the Service
  2. To respond to user inquiries (including identity verification)
  3. To provide information about new features and updates to the Service
  4. To notify users of maintenance and important announcements
  5. To prevent unauthorized use and identify users who violate the Terms of Service
  6. To allow users to view, modify, and delete their registration information
  7. To bill for paid services
  8. For purposes incidental to the above purposes

Article 4 (Changes to Purposes of Use)

  1. We may change the purposes of use of personal information within a range reasonably recognized as having relevance to the purposes before the change.
  2. When changes are made, we will notify users through our prescribed methods or publish them on this Service.

Article 5 (Provision of Personal Information to Third Parties)

Except in the following cases, we will not provide personal information to third parties without obtaining prior consent from users (except as permitted by the Personal Information Protection Act and other laws and regulations):

(1) When necessary for the protection of human life, body, or property and it is difficult to obtain the person's consent

(2) When particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the person's consent

(3) When it is necessary to cooperate with national institutions in carrying out affairs stipulated by laws and regulations, and obtaining the person's consent may hinder the performance of such affairs

Article 6 (Disclosure of Personal Information)

When requested by an individual to disclose personal information, we will disclose it without delay. However, we may not disclose all or part of the information in the following cases, and will promptly notify you if we do not disclose:

(1) When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party

(2) When there is a risk of significant hindrance to the proper implementation of our business

(3) When there is a risk of violating other laws and regulations

History information, characteristic information, and other non-personal information are generally not subject to disclosure.

Article 7 (Correction and Deletion of Personal Information)

  1. Users may request correction, addition, or deletion (hereinafter "correction, etc.") through prescribed procedures if their own information held by the Company is incorrect.
  2. When the Company determines that it is necessary to respond to a request, it will promptly carry out correction, etc. and notify the user of such action.

Article 8 (Suspension of Use of Personal Information)

  1. When a user requests suspension or deletion of use (hereinafter "suspension of use, etc.") on the grounds that personal information is being handled beyond the scope of the purpose of use, we will promptly conduct an investigation.
  2. When deemed necessary, we will promptly implement suspension of use, etc. and notify the results.
  3. When suspension of use, etc. is difficult due to requiring substantial costs, we may provide alternative measures.

Article 10 (Contact Information)

For inquiries regarding this policy, please contact the following office:

  • Corporate Website: https://yumeu22.com/
  • Operating Company: YumeU22 LLC
  • Address: 2F Kuwano Building, 6-23-4 Jingumae, Shibuya-ku, Tokyo

【Important Notice】

This service is designed to support end-of-life planning, including situations where users may pass away alone. Messages will be sent automatically when the user's survival cannot be confirmed.

  • Please compose your messages thoughtfully and carefully
  • Please verify that recipient email addresses are correct
  • Please use the recall feature to prevent unintended delivery